Lighthouse group has an appointed Volunteer Co-ordinator that you can talk to about
any issues you have. You also have unrestricted access to the CEO and Trustees should
you feel it necessary.
Your time volunteering should be fulfilling and enjoyable.
You will be informed who you are responsible to when you join us and when this changes.
You will be given a clear understanding of the tasks we require you to perform.
You will receive training in the roles that you volunteer for, especially if there
are legal implications (H&S, Trading Standards).
You will not be put under any moral pressure to do work which is against your principles.
You will be adequately protected against any risks involved in doing voluntary work,
eg Public Liability Insurance.
You will not be exposed to risks to your health and safety and you should not cause
others to be exposed.
You should not suffer financially by doing voluntary work.
Should you at any time feel aggrieved we will do everything within our power to resolve
the issues in a mutually beneficial way.
If an issue arises where we need to discuss your conduct we will do everything within
our power to resolve the issues in a mutually beneficial way.
You will not generally be used to permanently replace previously paid workers.
Any suggestion to improve our operation will be treated with the same level of significance
as suggestions made by staff, clients, 3rd party agencies or anyone else.
Confidentiality by you and about your personal information is confined within the
15 We are committed to social justice and actively opposed to discrimination
in society and especially within the project.
16 We will not offer you a volunteering post unless there is benefit to both
you and Lighthouse. If this is not the case we will direct you to other organisations
where your skills can be more fully utilised.
17 You can be involved in decision making processes that are relevant to your
volunteering role and level, if you wish.